According to The Star, Kuala Lumpur Taxi drivers were confirmed to be the worst taxi drivers in the world. I could not agree more with the article since almost everybody did experienced the bad side of the KL's taxi drivers. Most of the drivers just refused to use their meter and charged unreasonable amount of fare for the trips. From my experienced there are only certain taxi drivers who would behave in such a manner especially during peak hours.
That is the reason why I would prefer to use coupon system for taxi services since I am comfortable with the fare being charged. The fare being charged is usually according to travelling zone. That is also the main reason why most taxi drivers against the use of coupon system since they cannot charge unnecessary fare to the customers. However, while in Kuala Lumpur, tourists could use other public transportation system such as LRT and Buses. Most of the LRT stations have coupon systems for taxi services and tourists don't have to confront taxi drivers regarding unreasonable fare for the taxi services.
Also, during peak hours, there are not many taxi available to serve customers at the location practising coupon system. Most of the time their reason is due to traffic jam which is likely to be true since it will take longer time for the taxi to travel in the traffic congested city centre during peak hours. I think part of the reasons is that the taxi drivers try to find customers that are willing to pay them so much money during the peak hours.
I am about to visit two of the most undeveloped countries in the world and I was advised not to use their public transport i.e. taxi and bus system for safety reason. Most of taxis in those countries are always in a bad shape and not safe for travelling. I think there must be some other reasons for such a reminder i.e. may be the attitude of their taxi drivers who would likely to haggle and fleece their customers. I am also surprise why the taxi drivers of the two countries are not included as one of the worst taxi derivers in the world.
I am sure that is also the traveling advice or perception of tourists that would like to visit Malaysia. Thus, the attitude of the Kuala Lumpur's Taxi Drivers does affect the number of tourist who wanted to visit Malaysia.